Technical Skills: - Implementation and support of Manufacturing Execution Systems (MES) on Siemens Opcenter MOM platform - Experience on Opcenter AMS, managing L2 support and service request delivery. - Knowledge of ITSM processes. - Experience in Siemens MOM platform including - Opcenter Execution Foundation, Opcenter EX DS, Opcenter APS, Opcenter Connect MOM, Automation gateway (AGW), Data Bridge, Active Integration Gateway (AIG) - Domain experience in Mfg. Industry: - Knowledge of Opcenter customization & extensions - Knowledge of OPC-UA, PLC/SCADA interfacing - Analytical skills, problem solving and attention to detail. - Good Knowledge of Agile framework. Key Responsibilities: - Incident Management, Problem Management, Service Request, Change Management. - Managing periodic governance and reporting. - Team Management, Customer management, knowledge management. - Coordination with manufacturing site, contextualize shop floor operations, understand & support customer’s manufacturing & business processes. - Identify and implement continuous process improvement opportunities. - Closely coordinate and work with product team to ensure seamless operations, upgrades, implementations etc. - Work with customer stakeholders on solution design based on Siemens OpCenter MOM platform. - Techno-Functional Analysis and impact assessment of a change and new requirements, provide efficient and optimum solution to complex business problems - Development in Opcenter DS for small change requests - Translate the solution requirement and work with development team to build. Job Type: Contract Contract length: 12 months Experience: - MES: 6 years (required) Work Location: In person