Overview
We are looking for the person for a newly defined position of Business Operations Specialist, who will oversee key business and financial operations, including credit management, electronic invoicing, agent administration for Italy and Spain. This role ensures efficient management of processes while maintaining compliance with company policies and regulations. The Specialist will work closely with cross-functional teams to optimize financial performance, support decision-making, and enhance operational efficiency.
You will join our small and highly efficient team in Milan. We highly value cooperation and cross-function support. You can expect a warm welcome and onboarding support. This role is suitable for a self-starter with a good understanding of how commercial teams operate, who likes to work with numbers and is keen to use English and Spanish at work.
Main Accountabilities
* Credit Management: Define a local credit strategy aligned with company policy and in agreement with local operational functions; manage credit monitoring and payment collections in line with company policies; perform periodic reconciliation of customer accounts to ensure accuracy and completeness of financial data; manage and resolve payment discrepancies, including sales deductions, to ensure smooth and timely processing of payments; collaborate with the sales team to address payment-related issues, improve processes, and ensure efficient collections.
* Invoicing / Electronic Invoicing: Manage and oversee the invoicing process, ensuring compliance with tax regulations and correct transmission of invoices to the Italian SDI (Exchange System); collaborate with customer service team to resolve any issues related to invoice transmission or validation.
* Sales Agents' Administration: Steer sales agents' commission calculations and ensure the accurate and timely processing of commissions.
* Other Administration Support: Collaborate with other departments to gather relevant financial data, providing analysis that informs strategic decision-making.
* Extract information from different tools and secure the data to support financial analysis & credit management.
Our Requirements
* Proficiency in Italian, Intermediate / advanced level in English, and Spanish knowledge (as a preferred option). A degree in Economics, Finance, Business Administration or a related field.
* At least 3 years of experience in a similar role, ideally in business & finance operations, credit management or administration.
* Advanced MS Excel skills.
* Strong analytical skills and problem solving skills.
* Experience with ERP systems (SAGE as a preferred option) and managing financial data.
Personal Competencies
* Proactive, curious self-starter, able to work independently.
* Excellent organizational skills with the ability to prioritize and manage multiple tasks efficiently.
* Strong interpersonal and communication skills, with the ability to collaborate across teams, different departments and countries.
* Strong team player, demonstrating flexibility and adaptability.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting, Information Technology, and Sales
Industries
Manufacturing
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