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CONTEXT
The Global Application & Processes Manager will effectively collaborate with multiple stakeholders to lead project activities, including preparing deliverables, designing processes, and managing business partner iterations. This role involves defining current and future business processes, identifying issues and risks, suggesting mitigation strategies, and driving technological solutions. The ideal candidate will:
* Be a talented IT/Business professional who enjoys complex, high-stakes challenges
* Be determined to succeed by ensuring timely delivery of end-to-end IT solutions
This role oversees the implementation, management, and optimization of Manufacturing and Engineering solutions, focusing on Production Execution, Logistics, Engineering (maintenance, calibration, equipment commissioning, and qualification), Pharma Serialization, and EHS. Responsibilities include configuring systems, managing updates, troubleshooting, and working with technical teams to define standards and guidelines.
The Manager will work closely with stakeholders to gather requirements, translate them into clear documents, develop business cases, and deliver cost-effective solutions, incorporating feedback for future improvements.
MAIN ACTIVITIES AND RESPONSIBILITIES
* Map and analyze business processes and assess the impact of new systems
* Model current ('as-is') and future ('to-be') processes
* Identify opportunities for operational improvements aligned with business goals
* Benchmark emerging technologies and advocate for their adoption when relevant
* Act as Change Manager for organizational projects, supporting key users and process owners
* Collaborate across departments to understand needs and identify improvement opportunities
Project Management and Execution:
* Engage with key users and process owners to gather requirements
* Design technical solutions and develop detailed project plans
* Lead or participate in multiple projects, managing scope, priorities, and resources
* Manage external providers and vendor relationships to ensure successful delivery
* Oversee system configuration, implementation, and integration
* Monitor progress, mitigate risks, and manage change requests
* Drive user adoption and support post-implementation
Application Maintenance and Continuous Improvement
* Conduct lessons learned sessions and gather feedback for improvements
* Monitor vendor performance and ensure SLA compliance
* Manage budgets for application maintenance and upgrades
Business Applications Management
* Oversee lifecycle management of business applications
* Coordinate end-to-end integration and vendor relationships
JOB REQUIREMENTS
Education:
* Bachelor's or Master's degree in Economics, Finance, Engineering, or Computer Science
* English proficiency at B2 level or higher
Professional Experience:
* At least 5 years in a similar role within an international or consulting environment
* Experience in transformation initiatives and as a Functional Analyst
* Deep knowledge of Demand to Stock processes, especially in the pharmaceutical industry, adhering to GxP regulations
* Proven success in leading IT projects, especially implementing business applications like ERP, MES, Serialization Software
* Strong understanding of manufacturing processes and experience with SAP Plant Maintenance or similar systems
* Experience with calibration management, C&Q systems, and data visualization tools like Power BI is a plus
Additional Skills:
* Experience in digital innovation and organizational design
* Analytical skills, problem-solving, and stakeholder management
* Proactivity, teamwork, excellent communication skills, and familiarity with Google Suite
ABOUT MENARINI GROUP
Menarini Group is a leading Italian pharmaceutical company committed to quality, innovation, and sustainability. It collaborates internationally to develop cutting-edge solutions, maintaining a strong focus on research, ethics, and patient needs.
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