Sales Support Specialist Italian Speaker Bologna, Metropolitan City of Bologna, Italy About the job: Sales Support Specialist Italian Speaker Job Title: Sales Support Specialist Italian Speaker Department: Sales Company: Leading Technology Company Location: Remote (within Portugal) Start Date: 5th June 2025 Contract Type: CDD 6 months (with possibility of renewal) Work Model: Fully Remote (Relocation support available within Portugal) Work Schedule Shifts: Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts) Days Off: Sunday 1 rotational day off per week Salary & Compensation Base Salary: 1,024 per 14 months Performance Bonus: 225 per 12 months Position Bonus (Braga only): 20 per 12 months Meal Allowance: 7.23 per working day Transport Allowance: 20 per month Health Insurance: Coverage starts from Day 1 (monthly contribution required), free after 6 months Relocation Support: Provided for eligible candidates relocating within Portugal Your Role As a Sales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism. What You'll Do Support customers with sales-related inquiries, product information, and troubleshooting Communicate across multiple channels: phone, email, chat, and social media Tailor communication to reflect brand tone and customer needs Handle escalations with empathy and a customer-first mindset Log and manage all customer interactions with attention to detail Who You Are Fluent in Italian and English (spoken and written). Experience in customer service or sales support (preferred). Tech-savvy and comfortable with troubleshooting digital tools. Skilled in communication and multitasking. Resilient and calm under pressure, with a proactive attitude. Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team. Apply now and grow your career with us! J-18808-Ljbffr