For over a century, Acqua di Parma has offered timeless fragrances and lifestyle products depicting the vibrant and elegant essence of Italian sophistication. We strive to preserve and perpetuate the unique combination of all that we love about Italy – nature, culture, and art – the Italian “Arte di Vivere.” Drawing inspiration from its rich heritage, Acqua di Parma ties the highest quality materials to authentic craftsmanship to ensure a long-term transmission of values and sustainable practices.At Acqua di Parma, we are guided by our four core values: Trust, Agility, Team Spirit, and our eagerness to Dare. We are a passionate and talented team of international professionals, who embody our culture of open-mindedness, originality, and diversity.MISSION & RESPONSIBILITIESAs part of the Italy Sell Out Team, the Sales Assistant is based at La Rinascente Tritone and the key responsibilities are:Be actively involved to reach the sales targets on all categoriesCultivate a relationship with customers through an active presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelinesMaster selling skills to satisfy customer needsAct as brand Ambassador to build relationships with new customers and VIP clienteleEnsure a high level of standards in Merchandising and Brand image according to corporate guidelinesRespect Retail Operations procedures and the guidelines provided by HQUse the main IT applications and systems, constantly updating any new tools made available by the company with reference to the Salesforce CRM systemDevelop a unique customer experience and irreproachable service, build customer loyalty and develop the customer baseMonitor stock levels and cooperate with the stock team providing supportREQUIREMENTSPrevious experience in the luxury industry with a customer-oriented attitudeEntrepreneurial spirit with the ability to drive resultsPositive Attitude, fragrance passionate and team orientedAbility to listen and advise, have a taste for challenges and salesFluent in English, additional languages (Chinese, Arab) are a plusCandidates are invited to read the privacy policy pursuant to art. 13 of the General Data Protection Regulation n. 2016/679 (GDPR) available at the following link:https://outside.Lvmh-pc.It/downloads/ADP_INFORMATIVA_PRIVACY_CANDIDATI.Pdf