PbJob Summary /b /ppWe are seeking a highly skilled Technical Support Specialist to join our team. As the primary customer interface, you will be responsible for providing technical support for RCS products with a focus on quality and customer satisfaction. /ppThe ideal candidate will have a strong understanding of complex software systems, Linux, and Networking. Additionally, they should have proficiency in Client / Server operating systems and Database management (Oracle-MySQL / Mariadb). /ppThis role requires flexibility and the ability to work outside of regular hours as needed. /ppbKey Responsibilities /b /pulliProvide timely and effective technical support to customers via various communication channels /liliInvestigate and troubleshoot technical issues with complex software systems /liliCollaborate with internal teams to resolve issues and improve service operation /liliDevelop and implement solutions to minimize the impact of technical issues on services /li /ulpbRequirements /b /pliHigh school degree in Information Technology or Computer Science /liliRelevant technical experience in a system administration position /liliProficiency in Linux and Networking technologies /liliKnowledge of Client / Server operating systems and Database management (Oracle-MySQL / Mariadb) /liliStrong communication and problem-solving skills /lipLanguages /ppMust) English /ppPreferred) Italian /ppbWhat We Offer /b /pliA dynamic and supportive work environment /liliOpportunities for professional growth and development /liliCompetitive compensation and benefits package /li #J-18808-Ljbffr