On behalf of a client with offices in Luxembourg, we are lookging for a Business Analyst to work a 9 month project with likely extensions.Candidate experience
Minimum 3 years of experience in digitalisation/automation and process management;Proven experience in the user support area;Good knowledge and understanding of financial products.
Competence
Excellent communication/presentation skills (level B2 of English);Proficiency in MS PowerPoint.
Scope
Conduct business analysis and collect detailed requirements from all stakeholders and perform analysis;Participate in User Acceptance Testing (UAT) and document the results;Facilitate communication and meetings with IT and other support teams;Organize presentations and maintain GCP documentation;Provide user support and manage the ticketing system;Daily follow up of the mailbox, address the incoming requests, carry out investigations and liaise with business and IT where necessary;Maintain catalogue of outstanding Issues (description, priority, prospects for resolution);Participate to regular meetings to plan future improvements/projects on the related-application and identify solution to reduce the backlog;Communicate regularly with the business users to inform them about their issues and get the priorities, statistics.
This represents a fantastic opportunity to join a leading organisation, on a dynamic and challenging project. For more information, please apply.#J-18808-Ljbffr