Stock controller - marc jacobs - serravalle

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Ambassador to join the team based in Serravalle.

As the Stock Controller for the Marc Jacobs Store in Marne-La-Valle, your role is to maintain and operate an efficient stock room enabling the sales team to maximise profitable sales. Acting as a Brand Ambassador, stock must be organised, managed and controlled to ensure the luxury quality of Marc Jacobs products is maintained and stock loss is minimised.

• Excite and install passion and pride for the brand.
• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.

• Reflect the visual merchandising guidelines promoting the brand image.
• Enhance customer service standards in store to ensure the best client journey.

• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
• Build and maintain a relationship with them.
• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
• Process the sale in a confident and professional manner.
• Gather the client’s CRM details to enlarge your client book.
• Drive your product knowledge by keeping up to date with fashion trends.
• Update yourself on all product lines through research.
• Ensure all Company policies and procedures are attended.
• Support control and management of stock.

• Work with the sales team to maximise sales and ensure efficiency
• Ensure all Company policies and procedures are adhered to
• Ensure CITES requests are completed for all exotic products
• Monitor stationary stock levels and place orders to ensure supplies don’t run out.

• Education: to A Levels or above
• Experience: minimum of 2 years’ experience in sales and stock control in a fashion environment, preferably luxury
• Good team player and ability to work alone with high levels of motivation
• A passion for stock management
• Excellent at working and delivering against deadlines and the ability to work under pressure
• Ability to prioritise and be able to multi task
• Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions
• Proactive and positive in approach
• Able to communicate effectively with all internal and external team