**ROCCO FORTE HOTELS**
**MASSERIA TORRE MAIZZA**
**Puglia**
**DOORMAN**
Main purpose:
The Doorman guards the entrance of a building, contributing to security measures and providing basic assistance.
Reports to: Head Concierge.
Main duties & responsibilities:
- Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times;
- Responsible for the parking of the guest cars and cleanliness of the parking area;
- Ensure that the external reception area is in order and well maintained;
- Being informed about guest information (arrivals, departures and guests in house);
- Being informed about touristic attractions in the area and services offered by the hotel;
- Working closely with the Reception staff and offering assistance when necessary;
- Deal with emergency requests when asked by a Supervisor;
- Maintain professional relationships with guests and colleagues;
- Anticipate guests’ needs.
We offer:
- Seasonal contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations.
Competencies required:
- Collaboration: Be able and willing to work as a team within the department and with other departments.
- Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
- Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- Technical Skills: Demonstrate technical competence and knowledge related to the role.
Other requirements:
- Fluent in English and Italian;
- Strong interpersonal and communication skills;
- In possess of a High School certificate;
- References.
Workplace: Masseria Torre Maizza, Contrada Coccaro s.n, 72015, Savelletri di Fasano (BR), Puglia.
Contratto di lavoro: Tempo pieno, Tempo determinato
Benefit:
- Orario flessibile
Orario:
- Flessibilità oraria
- Straordinari
- Turni
- Weekend
Tipi di retribuzione supplementare:
- Maggiorazione lavoro festivo
- Quattordicesima
- Straordinario
- Tredicesima