Ph3Business Analyst - UAE Nationals, Strategic Initiatives /h3 pJob ID: | Q-Express Documents Transport - G25 /p pOur team, Amazon Now (Quick Commerce) – MENA, supports the rapid-delivery grocery and convenience business across the Middle East and North Africa. We partner closely with regional stakeholders across Operations, Supply Chain, Vendor Management, Instock, Pricing, Marketing, and Last-Mile Delivery to drive best-in-class customer experience in ultra-fast commerce. /p pThe ideal candidate will perform deep‑dive analyses to identify root causes of operational inefficiencies, develop data‑backed recommendations, and build dashboards and reporting mechanisms that enable leadership to monitor performance in near real time. This role will also support forecasting and capacity planning to ensure service‑level targets are met while balancing cost and operational efficiency. /p pYou will work closely with regional and country teams to ensure data accuracy, surface performance trends, and drive continuous improvement initiatives across Amazon Now markets. /p h3Key Job Responsibilities /h3 ul liDesign, build, and maintain operational dashboards and reporting to track core Quick Commerce metrics (e.g., service levels, speed, efficiency, capacity utilization). /li liSupport short‑term and mid‑term planning and forecasting for demand, capacity, and operational resources. /li liDrive visibility into actual vs expected performance, enabling real‑time and retrospective performance management. /li liMonitor and analyze efficiency and quality metrics across stores, regions, and countries. /li liConduct root‑cause analyses on performance gaps and operational misses, and quantify business impact. /li liPartner with Operations Managers (OMs), Program Managers (PMs), and central teams to support business reviews, WBRs, and deep dives. /li liCommunicate insights clearly to senior stakeholders through executive‑ready narratives and recommendations. /li liEnsure data quality, consistency, and metric definitions across reporting and analytical outputs. /li liProactively identify trends and risks that may impact customer experience, speed, or cost. /li liDevelop and recommend process optimization and efficiency improvements across the Amazon Now operating model. /li liWork autonomously in a fast‑paced environment while managing multiple priorities and timelines. /li /ul h3Basic Qualifications /h3 ul liExperience with SQL or ETL. /li liBachelor's degree or equivalent in Business, Economics, Analytics, or a related field. /li liExperience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau. /li liExperience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on‑time and complete shipment, inventory record defect rate). /li liExperience that includes strong analytical skills, attention to detail, and effective communication abilities. /li liExperience working with data mining on large datasets. /li liExperience within business analyst, data analyst or similar role (including internships). /li /ul h3Preferred Qualifications /h3 ul liExperience with advanced use of SQL for data mining and business intelligence, or experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes. /li /ul pIf you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /p pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr