Gi Group is seeking for an important client R&D Technologist To manage all aspects of specification technical support required by Commercial Team and to drive a business winning and growth culture. Primary Purpose of Role Attending customer and internal team meetings to ensure that projects are delivered in an efficient and effective manner To ensure that relationships with Key Customers are enhanced and that our activity ‘vibrates’ towards the achievement of their principal objectives Detailed Role Description First point of contact for assigned customers, supporting the commercial team in the technical area First point of contact for new UK customers (industry & retail) Write and update specifications for customers in the area of responsibility, following approval process through specific customer software Be informed and updated on customer requirements, code of practice, wow and be responsible to circulate guidelines, making sure they are followed in new product development Be responsible for Claims generation and validation with the customer Be responsible for Quality standards generation and validation In cooperation with the packaging team contributes to the AW process, making sure each step is performed OTIF Responsible for the definition of label size and content, including variable data Participate to 1st production of new items and check that all the products attributes are in line with the specification Organize shipment of first production and Production test samples required by customers Take care of completing documents required by customers Manage activities in AS400 Qualifications University Degree One year of experience Fluency in English J-18808-Ljbffr