PAbout Us /ppWe are an Italian Food Beverage company based in San Lazzaro di Savena (BO), proudly combining tradition and innovation to deliver high-quality products to consumers in Italy and worldwide. Joining us means being part of a dynamic environment where passion for excellence, customer focus, and teamwork drive our success every day. /ppSales Solutions Specialist – Italy /ppWe are looking for a Sales Solutions Specialist to join our Italian team. In this role, you will be the main connector between sales, customers, logistics, and administration, ensuring that every sales order is executed efficiently and flawlessly. From managing conditions and prices in our ERP, to monitoring the full order-to-delivery cycle and supporting both customers and sales force, you will play a key role in driving operational excellence and customer satisfaction. /ppResponsibilities and Tasks /pulliManage sales orders, customer master data, prices, and discount conditions in ERP /liliProvide orders to warehouse and logistics within daily cutoff /liliEnsure administrative handling of returned goods /liliVerify invoices, ensuring alignment with original orders and conditions /liliMonitor the full order process from entry to delivery /liliCoordinate debit and credit note management (recording, issuing, verification) /liliInteract directly with customers and sales force (phone/email) to handle inquiries (delivery dates, invoices, discounts, returns, etc.) /li /ulpIdeal Experience Competencies /pulliMinimum 1 year experience in FMCG (preferably food beverage sector) and/or GDO /liliPrevious administrative experience with strong customer focus (beyond data entry) /liliSolid knowledge of accounting processes (invoices, payment methods, credit/debit notes, statements) /liliStrong organizational skills with ability to prioritize and manage multiple tasks /liliEffective interpersonal, problem solving, and project management skills /liliSAP knowledge required /liliProficiency in MS Office (advanced user) /liliIntermediate English proficiency /liliCustomer-oriented mindset and ability to thrive in a fast-paced environment /li /ul