We are looking for an experienced and motivated Warehouse Manager to lead operations in a dynamic multi-client logistics environment. You will cooperate with Warehouse Coordinator and Account Specialists guiding a team of around 60 operators to deliver top-quality service, operational efficiency, and continuous improvement across all warehouse activities. You will ensure service excellence, foster collaboration, and help building a culture of safety, innovation, and performance. Role Mission The Warehouse Manager is responsible for ensuring the efficient, safe, and timely management of warehouse operations in a multi-client logistics environment. The Warehouse Manager acts as the key operational interface between the Division Management and the operational team. Main Responsibilities Improve profitability of the warehouse and meet budget expectations Ensure customers satisfaction and prepare contracts renewals with customers Plan, coordinate, and supervise all warehouse activities together with existing team Ensure efficiency and accuracy of operational flows, optimizing labor and equipment usage Monitor key performance indicators (KPIs) such as productivity, accuracy, lead time, and service level Ensure compliance with standard operating procedures (SOPs) and safety regulations Maintain daily contact with clients’ operational and logistics representatives, ensuring alignment on volumes, priorities, performance, and service expectations Manage service level agreements (SLAs), produce reports, and attend regular performance review meetings Support the commercial or contract management teams in handling operational changes or new start-ups Lead, motivate, and develop the existing team Foster a safe, collaborative, and performance-oriented work environment Promote training and professional growth within the warehouse team. Participate in improvement projects (Lean Logistics, 5S, process digitalization, automation, etc.) Contribute to building a strong culture of safety, efficiency, and accountability. Requirements Education: technical diploma or university degree in logistics, management, or equivalent field Experience: minimum 5 years of experience in a similar operational leadership role within logistics, ideally in a multi-client warehouse environment Technical Skills: Knowledge of warehouse operations and WMS (Warehouse Management Systems). Data analysis and reporting skills (Excel, Power BI or similar). Understanding of logistics KPIs and cost control principles. Soft Skills: Strong leadership and people management skills. Customer-oriented mindset and results-driven approach. Excellent communication and organizational abilities. Problem-solving skills and ability to perform under pressure. Fluent in English (spoken and written), essential for dealing internally and externally