PSavaria Italia Srl (formerly Garaventa Lift Srl) is part of the Savaria Group, a publicly listed company in Canada. Everything we do revolves around platform lifts — or, in other words: em“We move people.” /em /ppbr/ppWe are the ideal partner in enabling our customers to achieve a barrier-free future. /ppAs our organisation continues to grow, we are seeking an experienced strongQuality Manager / Senior Quality Engineer /strong to join our team at our manufacturing site and headquarters in Lainate, Milan, Italy, reporting to the Operations Director in Italy and the Quality Compliance Director EU (dotted line). /ppbr/ppstrongMain Responsibilities /strong /pulliGovern and monitor the quality of internal manufacturing processes and outsourced operations, ensuring compliance with corporate and regulatory requirements /liliPerform quality control on mechanical, electrical and electronic components /liliManage product warranty procedures and related cost analysis /liliImplement and manage internal and external non-conformity processes, ensuring definition, implementation and verification of corrective actions effectiveness /liliManage internal and Group reporting, monitoring quality KPIs, customer complaints, non-conformities and supplier performance /liliManage qualification, monitoring and re-evaluation of external processing suppliers, including periodic verification of their quality performance /liliParticipate in Group meetings focused on corrective actions and product improvement initiatives /liliMonitor installations to ensure products meet service excellence standards, with a “right-first-time” objective /liliAnalyse product life-cycle performance /liliImplement, maintain and continuously improve the ISO 9001 Quality Management System, coordinating internal and external audits and relationships with certification bodies. /liliPropose and implement cross-functional improvement actions across manufacturing, installation and after-sales processes. /liliDrive quality assurance initiatives, including the implementation of quality control plans and Standard Operating Procedures, and strengthening a culture where quality awareness is embedded across the organization and regarded as a core priority /li /ulpbr/ppstrongRequirements /strong /pulliTechnical diploma or higher education degree /liliAbility to read and interpret mechanical technical drawings /liliMinimum of 5 years of experience in a similar role within multinational or structured industrial environments /liliKnowledge of basic electrotechnical principles /liliStrong goal-oriented mindset and ability to work independently /liliAdvanced proficiency in Excel and Microsoft Office Suite /liliFamiliarity with major AI tools /liliFluent English (spoken and written) /li /ulpbr/ppstrongWhat We Offer /strong /pulliFull-time permanent employment contract /liliCompetitive annual gross salary based on actual experience (€45,000 – €60,000) /liliFlexible working hours /liliWelfare benefits package and emTicket Restaurants /em /liliSmart working up to 3 days per month /li /ul