IT Service Transformation: A Leadership Role
Job Summary:
As a seasoned IT service management professional, you will lead the transformation of our IT service governance, driving process improvements and customer satisfaction.
Key Responsibilities:
* Strategic Planning: Develop and implement plans to enhance IT service delivery efficiency and quality.
* Cross-Functional Team Leadership: Lead teams to improve IT service processes and outcomes.
* Issue Resolution: Analyze and resolve complex IT service issues, ensuring minimal disruption to operations.
* Collaboration and Stakeholder Management: Work with stakeholders to identify business needs and develop solutions that meet those needs.
Requirements:
* Strong Background: In IT service management frameworks and principles.
* Leadership Skills: Excellent leadership skills, with experience in managing cross-functional teams.
* Communication Skills: Strong communication and interpersonal skills, with the ability to inspire and motivate teams.
What We Offer:
A competitive compensation package and a dynamic work environment that fosters growth and development.