For the next season, we are looking for a Front Desk Receptionist to join the team at BLU HOTEL.
Main duties & responsibilities:
- Fulfill operations of the Front Desk, according to the company policies and procedures, maintaining high standards at all times;
- Maintain professional relationship with Guests and Colleagues;
- He / she will start work cover in early afternoon.
- Anticipate Guests’ needs and handle Guests’ complaints;
- Responsible for cash accounting (payment of guest bills), reservations booking, telephone calls and mails answers.
**Requirements**:
- At least 2 years of experience in the same role in high rated hotels
- Good communication skills
- Ability to handle stressful situations and remain calm under pressure
- Fluent in Italian and English. A third language is an element of precedence in the evaluation.
- High standards of service
- Punctuality in working hours.
- Knowledge of PC reservations management systems (We already use Slope)
Other requirements:
- Effective and punctual written and verbal communication in order to update relevant colleagues and department.
- He/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/herself.
- He/she should be accurate and precise in all duties and checks carried out. He/she demonstrates a sense of urgency and take ownership of one’s tasks and responsibilities.
- He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressurised situations.
**Benefits**:
- We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Front Desk Receptionist
- Start date:April 2025 to End date: October 2025, with the aim of a continuous collaboration over subsequent seasons.
- Salary as by CCNL + separate payslip for 13°,14° and TFR
Accomodation:
- We do not offer room and board - Preferably local residence.
Contratto di lavoro: Part-time, Tempo determinato
Durata contratto: 7 mesi
Retribuzione: €850,00 - €1.200,00 al mese
Ore previste: 20 - 30 a settimana
Benefit:
- Flessibilità oraria
Disponibilità:
- Dal lunedì al venerdì
- Festivo
- Turno diurno
- Tutti i weekend
Retribuzione supplementare:
- Quattordicesima
- Tredicesima
Possibilità di pendolarismo/trasferimento:
- Lavagna: Poter raggiungere agevolmente la sede lavorativa o avere intenzione di trasferirsi prima di iniziare il lavoro (Obbligatorio)
Istruzione:
- Scuola Secondaria di II livello (Superiori) (Obbligatorio)
Esperienza:
- receptionist: 2 anni (Obbligatorio)
Lingua:
- Inglese (Obbligatorio)
Data di inizio prevista: 10/04/2025
📌 Receptionist Hotel
🏢 BLU HOTEL
📍 Lavagna