PExcellence in Waterproofing, Roofing and Surfacing Technology /ppThe Brand Coordinator position is dedicated to ensuring that brand information and product data are accurately and consistently entered and maintained across various systems. The individual will collaborate with various teams to execute private label management, direct fulfillment priorities, manage projects, and implement brand strategies. /ppbResponsibilities /b /pulliData Entry and Management : Collecting and updating product customer information (orders, descriptions, pricing, etc.) into ERP CRM databases /liliCustomer Experience : Ensure the customers have a positive interaction, from pre-purchase awareness to post-purchase support /liliProject Management : Supporting brand-related projects by managing timelines, coordinating resources, and ensuring timely delivery from various team members /liliCollaborate : Forecasting, demand planning, customer segmentation, improve sales strategies, and operational efficiency /liliData Verification : Checking the accuracy and completeness of product data, including identifying and correcting errors /liliSystem Integration : Collaborating with different teams to ensure seamless integration of data across various systems /liliCommunication : Communicating with internal teams, private label customers, and external vendors regarding product data and brand requirements /liliProblem Solving : Addressing any issues related to data accuracy, brand consistency, or system functionality /liliBrand Compliance : Ensuring all product information and content align with brand guidelines, standards, and messaging across all touchpoints /liliContent Creation : Developing and maintaining product descriptions, images, and other content that accurately reflects the brand and product /liliCreative Thinking : Ability to develop new ideas and approaches to brand promotion and understanding marketing principles, strategies, and tactics /liliMarketing Support : Assist with the development and implementation of marketing campaigns /liliAssist in tracking key performance indicators (KPIs) to measure the effectiveness of Customer Experience initiatives and identify areas for further improvement /liliDemonstrate a ‘continuous improvement' mindset, by seeking and accepting feedback, challenging constructively, and adjusting in a positive manner /liliContribute to enhancing customer experience by providing department feedback and improvements /li /ulpbQualifications /b /pulliA bachelor's degree, and approximately 3 years of previous experience in project management, customer onboarding, order entry, customer service, business or equivalent combination of education and experience /liliProficient in computing skills such as Microsoft Office (Excel, Outlook, Word), Dynamics CRM, and Business Central ERP order processing systems, or similar /liliAbility to work independently and as part of a team /liliStrong organizational skills, attention to detail, time management, and the ability to manage multiple projects simultaneously /liliStrong “customer first” mindset, and well-developed customer service skills to ensure we deliver an outstanding customer experience /liliExcellent interpersonal and communication skills; including the ability to effectively communicate verbally and in-writing with customers /liliProven ability to address interpersonal conflicts and issues with personnel across management, sales, marketing, technical, finance, IT, scheduling, production, and shipping departments in a professional manner. /liliWillingness to learn, attention to detail, active listening skills, problem-solving skills, and a team-oriented mindset /liliDependable transportation and punctual attendance are required /li /ulpbCompany Description /b /ppKemper System America, Inc. is a leading manufacturer of cold liquid-applied resin systems for plaza waterproofing, green roofing, cool roofing, historic restoration, and waterproofing of various surfaces. Kemper System focuses on state-of-the-art products with a significant content of renewable resources, providing safe and odor-free solutions for a variety of applications. Our waterproofing systems are trusted by renowned buildings across the United States, with a global presence spanning manufacturing plants in Germany, Italy, and the US. /ppAs a multinational corporation, Kemper System expects its employees to behave, dress, and present themselves in a way that aligns with this principle inside and outside of the organization. /pulliOpportunities for career advancement through new roles, training, and education /liliCompetitive salary and potential annual bonus based on company performance /liliComprehensive benefits package, including fully paid health, dental, and vision /liliCompany funded Health Savings Account (HSA) /li /ulpJ-18808-Ljbffr /p #J-18808-Ljbffr