Social network you want to login/join with: Do you want to work in a Company leader in the renewable energy market? This position is what you are looking for Join an incredible team in the Top 1 manufacturer Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales Engineer is responsible for providing technical support through onsite activities and remote assistance, working with the customer or third-party service partners to resolve issues related to BESS devices. The role involves coordinating with the EU team and HQ team to deliver efficient and satisfactory services to customers in the EU. Key Responsibilities: Management and technical skills in Field Operations: Supervise all field activities, including commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases promptly, minimizing downtime, and optimizing fault resolution times by maintaining good relationships with customers and sharing collected information with relevant teams. Monitor and evaluate product performance, analyze operational data of BESS devices, and collaborate with the monitoring team, HQ, and EU technical team. Identify technical solutions in collaboration with HQ to resolve issues swiftly. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance on-site. Support the help desk team with phone assistance and ticket management. Skill requirements: Have an electrical certificate compliant with local laws. Proficient in operating basic electrical tools such as multimeters and torque wrenches. Ability to read electrical diagrams and relevant technical documentation. At least 2 years of onsite experience, including BESS commissioning, electrical device installation, wiring, and commissioning. Proficiency in English (Listening, Speaking, Reading, and Writing), with the ability to produce formal manuals in English. HSE and PPE Management: Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE standards. Spare Parts and Resource Management: Finalize spare parts list, manage obsolescence, and coordinate with EU/HQ technical teams on component compatibility. Ensure local teams and service partners have necessary resources and spare parts for smooth operations. Manage inventory of spare parts, including receipt, consumption recording, delivery, and replenishment planning. Coordinate with the Technical and Training teams to align field operations with overall service quality. Collaborate with local service teams and partners to ensure effective technical interventions and repairs. Liaise with EU/HQ technical teams regarding technical compatibility, replacement parts, and issue resolution. J-18808-Ljbffr