Quality Manager Shoes & Fashion Accessories Specialista Senior / Project Manager About the role: To strengthen our quality assurance at each stage of the finished product, we are seeking a Shoes & Fashion Accessories Quality Manager based in Scandicci (FI), close to our Industrial teams (Development & Industrialisation) and manufacturers. This role involves managing the quality of materials and finished products during pre-production, production, and aftersales phases. HOW WILL YOU MAKE AN IMPACT? For Shoes and Fashion Accessories (Bijoux, textile accessories, etc.), you will be responsible for: Quality Pre-production Participation in technical reviews - defect analysis, risk assessments in collaboration with the industrial department and suppliers Coordination of finished product tests and defining quality tolerances for production Quality in Production Validation of Masters/TDS in collaboration with the Industrialisation team Approval of inline production processes Approval of first production samples Planning quality control and invoicing Batch release for production Monitoring production quality KPIs (calculation, analysis, reporting to Brand Management & suppliers) Continuous improvement of quality processes at suppliers and manufacturers Continuous Improvement and Aftersales Supporting the network before sales and handling aftersales claims Monitoring network quality KPIs (calculation, analysis, reporting to Brand Management & suppliers) Managing quality alerts HOW WILL YOU EXPERIENCE SUCCESS WITH US? 10 years of experience in Shoes Technician roles with a focus on Quality Control and Industrialisation Technical knowledge of main finished product components (leathers, fabrics, metal parts) for Elegant, Casual, and Sneakers categories Data-driven and proactive approach aiming for excellence Fluent in Italian and proficient in English Strong command of Excel and PowerPoint Leadership and Project Management skills Open-minded, positive, rigorous, and organized Willingness to travel frequently in Europe (driving license preferred) WHAT WE OFFER Flexible working hours Welfare benefits Meal vouchers We seek curious, free-spirited, and determined individuals who want to be part of the Chloé family. We value emotional intelligence, generosity, humility, and a natural willingness to help others. We promote diversity and inclusion, supporting and inspiring each individual. J-18808-Ljbffr