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Senior specialist - broadcast support engineering

Milano
Sky
Pubblicato il Pubblicato 20h fa
Descrizione

PpSky is Europe’s leading entertainment company serving more than 20 million customers across five countries. We offer the best and broadest range of content and use innovative technologies to give customers the best possible TV, Digital content, Broadband and Mobile experience. /ppOur Sky Italia CTI teams are looking for passionate Broadcast Distribution Support Engineer to work with multiple systems focusing on video acquisition, routing, encoding processing and multi-distribution platform broadcasting and streaming for Italy and Germany services. You’ll be lucky enough to support the video deliveries across our multiplatform stack (DTH, OTT, IPTV, DTT), making sure that the best possible video experience is being delivered to our customers across all Sky’s propositions. /ppWhile continuously monitoring the services, the candidate will be asked to mitigate performance issues of our systems by analyzing KPIs. and taking actions accordingly to their variation. In coordination with other ops teams, the candidate will be asked to handle new business initiatives and deliver the best possible video experience to our customers. This includes determining the cause of an issue, working on fixes and applying them. /ppAs part of the role, to warranty the best and continuous experience to our customers, it is required to cover in shift on-duty weekly support /ph3Basic qualifications /h3ulliA degree or qualification in Broadcast Engineering/Media Technologies/Telecommunication/Computer Science Engineering or a related technical field, or relevant technical experience; /liliA highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching /liliGood knowledge of Broadcast IP standards and implementation including SMPTE2022, SMPTE 2110,AoIP(AES67) and PTP /liliExperience with principal scripting languages (like bash, C#, python, ansible) /liliExperience with troubleshooting and identification of issues root cause and log interrogation; /liliDemonstrated skill and passion for operational excellence; /liliExperience of development/technical support experience; /liliBe able to work any shift as assigned, as dictated by the needs of ops coverage /liliGood Knowledge of English (spoken and written) /li /ulh3Preferred qualifications /h3ulliUnderstanding of video compression and transport stream analysis; /liliKnowledge of video compression and transport stream analysis, and familiarity with main video and audio format codec; /liliUnderstanding of cloud technologies (like Docker, Kubernetes); /liliExperience in the use of CI / CD tools and RESTful Api; /liliAbility to work effectively with cross-functional teams and must be flexible enough to deal with different technical skill levels, skill sets and a highly dynamic work environment and schedules; /liliAbility to creatively approach problems not covered by existing procedures is important; /liliExperience with monitoring and log aggregations tools (e.g. ELK stack, Grafana, Dataminer, Zabbix, checkmk) /li /ul /p #J-18808-Ljbffr

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