Internship - pmo/business analyst

R ole Value Proposition

We are the Digital Department within UniCredit S.p.A., managing critical banking IT services for the entire UniCredit Group in Europe. Our area focuses on Customer Onboarding, Account Opening and Physical Channels, delivering digital solutions that support a smooth and modern client experience across the Group.

Our mission is to provide the most efficient and ground-breaking IT experiences by maintaining the current asset portfolio and ensuring continuous innovation in all our business countries, which include Italy, Germany, Austria and CE&EE countries, leveraging different technologies and promoting the adoption of new ones (e.g., recently, Cloud-based solutions and AI).

What you'll be doing

Key Responsibilities

• Contribute to the definition of project requirements and planning activities
• Support budget and resource monitoring through internal Project Management tools
• Monitor project KPIs, risks, and delivery progress
• Participate in functional and technical analysis of IT platforms, including security-related topics
• Identify improvement opportunities and process efficiencies using AI tools

What you'll need to succeed

Required profile

• Bachelor/Master education background in economics/management/technology innovation or related areas
• Fast & self learner, with proactivity and energetic working style
• Good communication/collaboration skills, coping with the complexities of dynamic working environment
• Work under pressure and effective problem-solving
• High level proficiency in English

Nice to have skills

• Knowledge in Agile / Waterfall methodology
• Knowledge in AI / Cloud fundamentals / Software development
• Good level of Italian / German

What you'll get in return

#UnlockYourPotential

People are our greatest asset, thanks to their diverse experiences, skills and perspectives.

Our mission is to create the right environment and provide the tools that allow our talents to achieve challenging goals. UniCredit University is the framework developed to guarantee a common and transparent approach to development opportunities across the Group, through a customized offer for training and professional development.