Impact of this role Rosewood Rome is looking for an Information Technology (IT) Manager. This role is responsible to organize the IT department during pre-opening and operation to the highest professional standards and in accordance to the established procedures as issued by the management, the corporate IT Director and the hard and software manufacturers. Education and Experience High school diploma or GED; 3 years experience in information and technology or related professional area. OR 2-year degree from an accredited university in technology related business administration, or related major; 3 years experience in related professional area. Language: Good command in English oral and written and native and/or excellent in Italian. Responsibilities: - Comply with all pertinent policies and procedures. - Exhibits managerial abilities and team leading skillsets. - Works towards implementing the corporate manuals and follows the corporate manuals in all times. - Be aligned in all actions with the corporate vision, mission and values. - Assists the Managing Director in and team members in all IT matters. - Plans and set targets for IT procedures. - Establishes clear IT procedures for each user group. - Coordinates technical guidance to users. - Assists in the development of IT modifications and updates including the implementation thereof. - Searches for areas of improvement in the existing system with new adjusted software and hardware. - Works with lead users to regularly evaluate business systems. - Ensure consistent documentation of all software development and technical projects. - Prepares and/or helps in the preparation of users’ operational manuals including check lists and procedures to be followed by the users. - Controls, reviews and evaluates continuously the existing configuration. - Monitors and controls the relation between the property and the computer companies with regards to maintenance contracts and purchase of supplies. - Follows courses to constantly update his know-how for the systems in use in the property. - Coordinates installation of new hardware, peripherals and software. - Keeps his work environment clean and proper at any time. - Carries out duties that may from time to time be assigned to him by the group Director of IT and the Managing Director of the hotel. - Always on Call and reachable for any requirement of the department. Minimum required technical Skills: - Sun system - Micros - Opera - Networking - VoIP