Essential Job Functions: - Assist in the management and operation of infrastructure services, providing support to the team. - Contribute to the implementation of infrastructure strategies and projects. - Help maintain the performance and availability of infrastructure systems while troubleshooting issues. - Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation. - Participate in the implementation of best practices and process improvements within the infrastructure services. - Assist in the development of infrastructure documentation, including policies, procedures, and reports. - Contribute to the optimization of resource allocation for infrastructure tasks and projects. - Effective communication to provide support and collaborate with team members. Basic Qualifications: - Bachelor's degree in a relevant field or equivalent combination of education and experience - Typically, 6 years of relevant work experience in industry, with a minimum of 2 years in a similar role - Proven experience in infrastructure technology management - Proficiencies in technical knowledge and teamwork - A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: - An advanced degree in a relevant field is a plus - Relevant certifications, such as CompTIA A, Microsoft Certified: Azure Fundamentals, or AWS Certified Cloud Practitioner, are a plus