We are seeking a skilled professional to fill the position of Support Engineer.
About the Job
The Support Engineer will be responsible for providing technical assistance and support to customers. This includes resolving customer complaints, answering questions, and addressing any issues related to our products or systems.
Key Responsibilities:
* Troubleshooting and Problem Solving
* Customer Communication
* Technical Documentation
* Collaboration with Cross-Functional Teams
This role requires strong technical knowledge, excellent communication skills, and the ability to work in a team environment.
Requirements
To be successful in this role, you will need:
* Strong technical knowledge of thermal products and systems
* Excellent communication and problem-solving skills
* Able to work independently and as part of a team
* Proficient in technical documentation software
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Working Environment
You will be working in a dynamic and collaborative environment with experienced professionals. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.