Role Summary The Relationship Manager is responsible for managing both the pre-sales and post-sales interactions with the client for the Trading Products services. Key accountabilities - Oversee all pre-sales and post-sales interactions with the client and escalate any issues or queries to the relevant team within Euronext - this will include overseeing the onboarding process of new clients onto Euronext platforms. - Proactively engage with clients to understand their existing and future requirements by holding regular meetings, events and forums. - Inform relevant teams within Euronext of significant client developments. - Recommend and drive improvements to the service level and client communication strategy across Euronext. - Identify upsell opportunities and support sales efforts by developing strong client relationships. The key accountabilities only describe the main activities and is not exhaustive. It evolves depending on the expertise level and ongoing projects. Profile: - Experience in a product management, business development or sales support role. - Demonstrable exposure to developing new products in the past and have knowledge of the full product development lifecycle. - Strong commercial acumen and strategic awareness, strong ability in negotiations and persuasion. - Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view. - Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements. - Collaborative, open, pragmatic, customer oriented and numbers-driven approach to work. - International business experience - developing products in multiple geographic locations. We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect. Additional Information This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.