About DAB At DAB, we are a global community of 1700 people. Our mission is to provide technological and sustainable solutions to handle water, which makes us part of a needed change for our future. Our people culture is shaped by distributed leadership, embracing dynamic principles that promote an open and collaborative workplace where everyone can thrive and bring their best selves. Are you ready to grow with us? POSITION IoT & Connected Systems Integration Specialist We are looking for an experienced and problem-solving-oriented IoT & Connected Systems Integration Specialist to join our international and dynamic Customer Care team. In this role, you will be responsible for ensuring the proper functioning of our connected systems and providing high-level technical support to our customers globally. Responsibilities: Troubleshooting: Effectively analyze and solve technical issues related to our IoT systems, identifying root causes and proposing effective solutions. Customer Technical Support: Provide technical assistance, both internally and externally, to our partners and customers by guiding them in troubleshooting and optimal system configuration. System Integration: Collaborate with development teams and stakeholders to ensure the optimal integration of our products with DAB digital services and other systems and platforms. Data Analysis: Analyze data collected from IoT systems to identify trends, anomalies, and opportunities for improvement. Continuous Improvement: Collect feedback from customers and internal users to identify areas for improvement and propose new features. Training and Communication: Provide technical training to colleagues and customers on our digital services and IoT systems. Verification and Validation: Configure and manage test setups to validate IoT solutions before market release, ensuring proper operation and quality. Global Collaboration: Work closely with development, project management, sales, and customer success teams internationally. Documentation: Maintain technical documentation related to IoT systems. Qualifications: Bachelor's degree in Computer Engineering, Telecommunications, or similar. Experience in managing IoT and IoT Edge systems, with deep knowledge of device integration and operational flows. Strong problem-solving and troubleshooting skills. Excellent communication skills and a collaborative mindset. Customer and quality-oriented approach. Experience with main cloud architectures (AWS, Azure, etc.) and related technologies. Proficiency with data monitoring and analysis tools. Knowledge of industrial communication protocols (Modbus, BACnet, etc.). Fluent in English, both written and spoken. What We Offer: A place to grow with flexible working practices. A dynamic workplace with distributed leadership encouraging a "can do" attitude. A global, multicultural environment. Opportunities for continuous learning. Equal Employment Opportunity We promote an inclusive culture and support workforce diversity. We value all qualified applicants without discrimination, including race, religion, sexual orientation, and gender identity. These aspects strengthen our innovation and work environment. Target Hiring Range DAB pay ranges are based on the location-specific market of similar jobs, according to third-party salary benchmark surveys. Individual salaries may vary based on skills, capabilities, and experience. DAB PUMPS is an equal opportunity employer. If you share your CV and personal details with us, we will hold them for 12 months in accordance with our Privacy Policy and may contact you for relevant opportunities. J-18808-Ljbffr