XCMG is a global leader in construction machinery, committed to delivering innovative, reliable, and high-performance equipment solutions worldwide. To support our continued growth and expansion in the Italian market, we are looking for a proactive and organised Spare Parts Warehouse Specialist to strengthen our parts operations and customer service performance.
Key Responsibilities
- Manage the daily operations of the spare parts warehouse, accurate stock control, timely deliveries, and excellent support to customers, service teams, and dealers - Maintain accurate inventory levels through regular stock counts, cycle counts, and inventory audits - Ensure spare parts are correctly identified, labelled, stored, and traceable within the warehouse - Process inbound and outbound spare parts orders in a timely and accurate manner - Coordinate parts shipments, deliveries, returns, and warranty claims with internal teams and stakeholders - Manage spare parts sales, quotations, customer orders, and returns processes - Liaise with Chinese HQ to secure parts availability, lead times, and urgent requests - Support continuous improvement initiatives for warehouse layout, stock accuracy, and operational efficiency
Your profile
- Previous experience in spare parts warehouse management, or parts coordination - Experience within construction machinery, earthmoving equipment, material handling, OEM, or industrial sectors is highly preferred - Good understanding of spare parts operations, warehouse processes, and inventory management - Ability to manage priorities, and proactive attitude with problem-solving skills - Good English language skills