Job Description
The Security Team Manager plays a pivotal role in ensuring the safety and security of a datacenter environment. This individual serves as the day-to-day manager of a site security team, comprising administrative officers, responders, and other security personnel.
Key responsibilities include building a cohesive and high-performing team, reporting directly to the Campus Security Manager, and collaborating with other security team managers to maintain a secure environment.
* Manages site security personnel, partners with local branches to recruit and hire, oversees onboarding, training, and development at the datacenter.
* Counsels and disciplines security personnel in accordance with current policy.
* E nsures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff.
* Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance.
* Conducts recall audits, prepares, and submits critical and confidential information directly to client management team.
* Oversees site security systems to ensure safe and compliant operation of the facility.
* Maintains and troubleshoots on-site security technology.
* Assists with site equipment inspections, and audit compliance.
* Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.
* Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable.
* Performs additional tasks assigned by management.
Requirements
* Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis.
* Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county, and state laws and regulations.
* Must be able to meet and continue to meet requirements for specific skills, certifications, and authorizations specified for the assigned accounts.
* Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline.
* Capable of learning a variety of security and safety devices and controls.
* Ability to track and maintain schedule assignments.
* Ability to maintain professional composure when dealing with unusual circumstances.
* Advanced computer skills are required.
* Strong oral and written communication skills required to prepare materials and communicate information to others.
* Ability to conduct presentations and facilitate group meetings, both in person and online.