Overview BCIC Swiss GmBH | Best Connect International Company is looking for a full time on-site "IT Support Specialist" job in Italy. Location Rome, Italy. Type Full time Hours 8 hours per day Responsibilities Work with third-party vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010. Cisco Jabber is another authorized desktop application. Should have basic knowledge of the Mac operating system to support Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Perform general preventative maintenance tasks on computers, laptops, and printers. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. Apply Now! J-18808-Ljbffr