Ph3Experteer Overview /h3pIn this role you ensure delivery of Group IT services to local business entities, based in Correggio, with frequent travel across Italy. You collaborate with vendors and support teams, and work with regional and global IT groups to implement and maintain Group IT solutions for local production needs. You act as the local factory contact for IT delivery, lead IT project efforts, and maintain up-to-date documentation. You identify improvement opportunities and guide users on Group IT solutions while promoting security best practices. /ph3Retribuzione / Benefits /h3ulliCoordinate delivery of IT services to local entities and ensure compliant, efficient operations /liliCollaborate with vendors and regional/global IT teams to implement and maintain solutions /liliServe as the local point of contact for the factory and manage IT project delivery on time and within scope/budget /liliProactively document IT processes, systems and procedures /liliIdentify and implement process improvements to enhance service delivery /liliAct as business advisor to guide employees on IT solutions /liliPromote security awareness and best practices among users /li /ulh3Responsabilità /h3ulliStrong customer focus and business orientation /liliExperience in production environments/OT manufacturing PCs /liliAbility to work independently and in a team /liliAnalytical mindset with problem-solving in complex environments /liliExcellent verbal and written communication; adaptable to different audiences /liliWillingness to learn and adopt new technologies and processes /liliProject engineering ownership to ensure timely, budget-compliant delivery /liliSolid understanding of IT infrastructure services (network, hosting, cloud, PC support) /liliExperience with IT service delivery of O365 products /liliKnowledge of AI essentials and ability to assist users with LLC prompts and AI agent capabilities /liliExperience with ServiceNow /liliFluent English (written and spoken), local language skills a plus /liliITIL certified or familiarity with ITIL principles /li /ulh3Requisiti fondamentali /h3ulliCulture of trust and accountability /liliLifelong learning and career growth /liliInnovation powered by people /liliComprehensive compensation and benefits /liliHealth and well-being /li /ul /p #J-18808-Ljbffr