Hotel director

PpReport line: Area Director of Operations /p pOur client is a five‑star luxury lifestyle hospitality group headquartered in Rome, Italy. They are seeking an experienced and commercially driven Hotel Director to oversee hotel operations (50+ room keys + multiple FB outlets) and be based full‑time in Cortina. The role is responsible for driving operational excellence, supporting financial performance, and delivering exceptional guest experiences in line with luxury hospitality standards. /p h3Requirements /h3 ul liMinimum 8 years of experience in luxury hospitality operations, with at least 3 years in a senior operational leadership director role /li liBachelor's degree in Hospitality Management, Business Administration, or a related field preferred /li liProven background in internationally recognised luxury 5* hotels, lifestyle resorts, or boutique hospitality brands /li liAvailable to be based fully in Cortina all year round (not seasonal property) /li liStrong expertise across Rooms Division, Food Beverage, guest experience, and overall hotel operations /li liDemonstrated ability to oversee multi‑department operations while maintaining exceptional service standards /li liStrong commercial and financial acumen, including budgeting, forecasting, payroll, cost control, and revenue optimisation /li liExperience leading, mentoring, and developing high‑performing multicultural teams /li liAbility to implement operational strategies that improve efficiency, guest satisfaction, and profitability /li liExcellent leadership, communication, and stakeholder management skills /li liStrong understanding of luxury lifestyle hospitality trends and guest expectations /li liPre‑opening, repositioning, or renovation experience would be considered an advantage /li liFluency in English and Italian; Spanish language skills are an advantage /li /ul h3Key Responsibilities /h3 ul liOversee the overall operational performance of the property, ensuring seamless coordination across all departments /li liDrive operational excellence and maintain exceptional guest experience standards aligned with luxury hospitality expectations /li liLead and support department heads in achieving operational, financial, and service quality objectives /li liMonitor and optimise financial performance, including budgeting, forecasting, labour management, and cost control /li liEnsure consistent implementation of company standards, policies, and operational procedures /li liCollaborate closely with commercial teams to maximise revenue opportunities and overall business performance /li liDevelop and execute operational strategies to improve efficiency, guest satisfaction, and profitability /li liMaintain strong relationships with guests, stakeholders, owners, and external partners /li liSupport talent development, employee engagement, and succession planning initiatives /li liEnsure compliance with health, safety, security, and local regulatory requirements /li liIdentify opportunities for operational improvements, innovation, and long‑term business growth /li liAct as a key operational representative of the property and uphold the company's service culture and brand positioning /li /ul /p #J-18808-Ljbffr