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Global Talent Acquisition || Human Resources
Cavotec is a leading engineering company with 50 years of heritage in innovation, designing and delivering advanced connection and electrification solutions that drive the decarbonisation of ports and industrial applications. With five decades of experience, our systems ensure safe, efficient, and sustainable operations for a diverse range of customers and applications worldwide.
Summary
This candidate will manage customer and internal claims, being the link between the Customer and the Operations departments and managing Quality Assurance and Quality topics.
Responsibilities
* Manage and handle Customers Quality issues leading the problem solving process and releasing reports (8D Report, A3 Report, Chicago, 5 Why, etc), by coordinating the team during root cause analysis, definition and implementation of corrective actions, until the effectiveness verification and the closure.
* Manage the link between Customer and Operations departments by improving the Quality Assurance and internal processes with team.
* Monitor and report KPI and provide regular trend analysis.
Qualifications
* High school diploma with a technical specialization or Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering
* Previous 2-3 years of experience in Quality Department and in Claims management
* Good knowledge of mechanical drawing
* Experience working with Suppliers
* Knowledge of Microsoft Office
* Process improvement and Quality Assurance
* Statistical knowledge
* English and Italian language is mandatory
* Driving for results and measurements capability
Candidates not in line with the requirements will not be considered.
Please attach your updated CV in English to your application.
Seniority level
Entry level
Employment type
Full-time
Job function
Quality Assurance, Engineering, and Manufacturing
Industries
Mechanical Or Industrial Engineering and Engineering Services
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Novazzano, Ticino, Switzerland 1 month ago
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