Within our Maison Margiela store in Roma and under the direction of the Store Manager, we are looking for a Team Leader. Responsibilities
Responsible for the achievement of commercial targets through effective and efficient organization of the team Ensure a tailored customer experience to achieve individual and collective targets Coach the team with the Store Manager by providing feedback to ensure the highest quality experience possible Contribute to the improvement of sales performance, sales and stock analysis, product rotation and replenishment supervision, and visual team Demonstrate leadership in providing excellent personalized customer service and customer development through CRM initiatives
Profile
Good interpersonal skills and empathetic Proactive in ensuring personalized customer experience Confirmed retail experience and business and performance oriented Attentive to detail and meticulous English and Italian required
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