MTM Customer Service, San Pietro Mosezzo
San Pietro Mosezzo, Italy
Tom Ford Distribution Srl is seeking an "MTM Customer Service Specialist".
The selected candidate will be employed full-time at the San Pietro Mosezzo (NO) headquarters and will collaborate with the Made to Measure team during a period of significant growth for the Group, working in a dynamic and challenging environment.
Within the Made To Measure service, the role involves managing Retail/Wholesale clients.
Main responsibilities:
1. Support order taking and order entry;
2. Coordinate with Supply Chain and Logistics regarding order prioritization, urgencies, and shipments;
3. Prepare commercial and product reports;
4. Assist in the development of the MTM collection.
Required qualifications:
1. 1-3 years of experience in similar roles, preferably within the Luxury Fashion sector;
2. Professional knowledge of Microsoft Office (especially Excel, Outlook, and PowerPoint);
3. Good aptitude for using IT systems;
4. Excellent command of Italian and English, both written and spoken;
5. Ability to build relationships within the team;
6. Proactive approach to results, accuracy, attention to detail, flexibility;
7. Good interpersonal and communication skills;
8. Knowledge of the Stealth management system is a plus.
The ideal candidate will have previous experience in similar roles and/or in the fashion industry.
Work location: San Pietro Mosezzo (NO)
At TOM FORD, you will have the opportunity to work in an internationally-oriented luxury sector company, in a collaborative work environment focused on continuous improvement, where teamwork plays a central role. Tom Ford values diversity as a means to express and maximize individual potential. We seek passionate, proactive individuals eager to challenge themselves within a dynamic and rapidly growing environment.
#J-18808-Ljbffr