PbSuperstudio Events /bis the bleading private venue management and event organization company in Italy /b. With more than 200 events and 800 thousand visitors each year, we are the bmost recognized Brand in the industry. /b /ppIn our 4 venues, totaling 30 thousand sqm of events spaces, we host large conventions, fashion shows, product launches, fairs and gala dinners for some of the most recognized national and international Brands. Since 25 years, and counting, we also organize one of the most important events of the Milan Design Week. /ppToday Superstudio Events is looking with ambition and determination to the future, with the objective to create an binternational network of premium event spaces /b. /ppbr/ppFor its headquarter in Milan, Superstudio Events is looking for an: /ppbr/ppbOPERATIONS MANAGER /b /ppbr/ppThe successful candidate will have the responsibility, following the overall strategy defined by the CEO and GM, to manage the core operations for all Milan venues: Sales, Business Development, Event Production, Marketing Communication. /ppbr/ppbMAIN ACTIVITIES: /b /pulliBased on the overall strategy defined by the CEO / GM, organize, manage and monitor activities across core operations; /liliEnsure the integration of company functions and operations, maximizing synergies, efficiency and effectiveness, while promoting the constant improvement of internal processes; /liliDefine, together with function leaders, sales and business development strategies aimed at maintaining the customer base and acquiring new customers; /liliCoordinate the event production resources to ensure smooth planning and realization of each event, with the highest possible quality standards, and to optimize the sale of production services, including AVL; /liliTogether with function leaders, define, implement and measure the results of effective marketing and communication strategies across all levers (traditional and digital marketing, PR and communication); /liliDrive constant innovation of the sales model, the adoption of new and innovative solutions, and the development of new services; /liliVerify the correct common understanding and ensure a timely adoption of the defined solutions across the organization; /liliPromote and drive the adoption of technological solutions, both aimed at the optimization of internal processes and aimed at enabling new or better service offering to customers; /liliOversee and contribute to the planning of day-to-day activities in all venues, including the management of events and relations with customers; /liliEnsure collection, quality and availability of all necessary data and drive the development of a data culture throughout the company; /liliAnalyze data, monitor performance metrics and distill meaningful insights to inform data-based decisions and to identify inefficiencies, improve processes, increase productivity; /liliMaintain high standards of quality in terms of behaviors, services and maintenance of the event spaces; /liliPrepare and present to senior management effective reports on strategy and operational performance; /liliMonitor and control budgets, allocate resources efficiently, and manage procurement to optimize profitability; /liliEnsure an optimal management of all collaborators, promoting and facilitating fair and transparent interpersonal relationships aimed at achieving the company’s objectives; /liliActively mentor more junior resources, facilitating personal and professional growth. /li /ulpbr/ppbMUST HAVE: /b /pulliUnrelentless drive for delivering exceptional results; /liliStrong leadership and communication ability; /liliAbility to combine strategic thinking and operational excellence; /lili5 to 10 years of working experience in people management roles, preferably in the corporate events sector (others creative industries – fashion and design - and strategy consulting would also be considered a plus); /liliStrong ability and interest in people management, listening attitude and empathy; /liliStrong problem-solving and analytical skill, with confidence in data analysis and data based decision making; /liliSynthesis ability, attention to details and total quality; /liliMaster degree (preferably STEM); /liliFluent written and spoken English. /li /ulpbr/ppbNICE TO HAVE: /b /pulliMultiple years of experience in event production and working knowledge of AVL services; /liliStrong literacy in excel and excel modeling; /liliExperience in extracting meaningful insights from complex and ambiguous information; /liliUnderstanding of financial analysis, accounting and performance measurement; /liliFamiliarity with ERP systems (preferably Oracle NetSuite). /li /ul