Front‑Line Associate / Cashier – Sales Associate (Italian & English speaker) – Bologna, Emilia‑Romagna
Job ID: JR
We are Maccorp Italiana S.r.l., part of Western Union, a leading company in the foreign‑exchange sector, and are looking for a Cashier – Sales Associate for our stores in Bologna.
As a Front‑Line Associate (FLA), you will be responsible for providing excellent customer service and managing sales of our products and services. You will work in a dynamic, multicultural environment, interacting with international clients. Schedule may include weekends and holidays.
Role Responsibilities
Sell currency exchange and related services (money transfers, tax‑free services, SIM cards, railway tickets, tours, and travel products).
Deliver excellent, customer‑focused service.
Suggest additional products or services when appropriate.
Foster customer loyalty and satisfaction.
Handle company funds and daily reconciliation.
Comply with security and loss‑prevention procedures.
Role Requirements
Diploma or degree.
Fluency in Italian and English (knowledge of a third language is a plus).
Strong communication and sales skills.
Experience in customer service, retail, or tourism is preferred.
Ability to work under pressure and solve problems proactively.
Team‑oriented and willing to work flexible schedules.
What We Offer
Fixed‑term contract with the potential to become permanent.
Regular shifts and a supportive team environment.
Location (in‑person) : Stores located in Bologna, Emilia‑Romagna, Italy.
Schedule : Full‑time role with rotating shifts, including weekends and holidays.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or any other characteristic protected by law.
Estimated Job Posting End Date:
This application window is a good‑faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
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