Software Application Expert – AlinIQ Digital Health Solutions
Apply locations: Italy - Milan | Time type: Full time | Posted on: Posted 3 Days Ago | Job requisition id: 31121285
JOB DESCRIPTION
Join us as a Software Application Expert – AlinIQ Digital Health Solutions.
Are you passionate about healthcare technology and ready to make a real impact in diagnostics? We’re looking for a Software Application Expert to join our dynamic team and help deliver cutting-edge AlinIQ Digital Health applications to laboratories around the world.
This is more than just a technical role – it’s an opportunity to become a trusted advisor to our clients, guiding them through the digital transformation of their diagnostic operations.
What You’ll Do
As a Software Application Expert, you’ll play a key role in the end-to-end delivery of our digital health solutions. You’ll work closely with clients to understand their needs, configure and implement our applications, and ensure a seamless user experience.
Your responsibilities will include :
* Acting as a client-facing technical expert and trusted advisor
* Configuring and integrating software to meet customer specifications
* Delivering training and ongoing support to users
* Collaborating with internal teams to enhance product features based on client feedback
* Managing project timelines, risks, and documentation
* Traveling to client sites (up to 80%) and participating in shift work as needed
What You Bring
We’re looking for someone who combines technical know-how with exceptional communication skills and a passion for customer success.
Must-haves :
* Bachelor’s degree in Computer Science, Information Systems, Medical / Hospital Informatics, or a related field
* 1–3 years of experience with diagnostics laboratory informatics applications
* Strong understanding of laboratory workflows and systems (e.g., LIS, middleware, analyzer management, inventory systems)
* Hands-on experience with implementation, configuration, and support
* Proficiency in tools like MS Office, MS Project, or SmartSheet
Nice-to-haves :
* Experience with training and supporting end users
* Ability to work independently with a high level of commitment and quality
* A proactive mindset with a focus on innovation and continuous improvement
Why Join Us?
* Be part of a mission-driven team transforming healthcare through digital innovation
* Work in a collaborative, supportive environment where your ideas matter
* Enjoy opportunities for travel, growth, and professional development
Ready to Make a Difference?
If you’re excited about using your technical skills to improve healthcare outcomes and thrive in a client-facing role, we’d love to hear from you!
Apply now and help shape the future of diagnostics.
The base pay for this position is: N / A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY : Field Services
DIVISION : CRLB Core Lab
LOCATION : Italy > Milan : Viale Edison 110, Edison Park Centre
Additional locations: Not specified
Work shift: Standard
Travel: Not specified
Medical surveillance: Not applicable
Significant work activities: Not applicable
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