Data Center Engineering Operations Technician
Job ID: 3163982 | Amazon Data Services, Inc.
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.
Key Responsibilities
* Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
* Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
* Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
* Perform rack installs and rack decommissioning within internal SLA.
* Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
* Technical writing to support change management program.
* Monitor daily work requests, manage resolution, and execute projects from conception to completion.
* On‑site support of contractors, sub‑contractors and vendors, ensuring all work complies with established practices, procedures and local legislation.
* Work schedule changes depending on specific site needs; shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
* Role may support more than one location/site.
Physical Requirements
* Will regular lift or move up to 39 pounds independently.
* Participate in group lifts for 40+ pounds.
* Maintain balance and perform construction tasks while on a ladder.
* Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
* Work in an environment requiring provided ear protection.
Essential Requirements
* Ability to travel to or commute between data center locations as needed.
* Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
* Travel frequency will vary based on business needs and operational status of assigned facility. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
A Day in the Life
This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.
About the Team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Basic Qualifications
* 1+ years of electrical or mechanical experience.
* 1+ years’ experience with Microsoft Office products.
* Ability to work on a flexible schedule including days, nights, and/or weekends.
Preferred Qualifications
* 2+ years of data center engineering experience.
* Technical (Military/Trade School) training.
* Associate or higher education in related field.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .
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Important FAQs for current Government employees
Before proceeding, please review the following FAQs https://www.amazon.jobs/en-gb/faqs#faqs-for-us-government-employees
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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