* Support the daily operations of retail stores
* Perform a variety of routine assignments
Knowledge & Skill Requirements :
* High school diploma or equivalent education; Associate’s degree preferred
* Minimum of one year of related experience preferred
Knowledge & Application :
* Applies knowledge of a body of standardized rules, procedures, operations, etc within a specialized or technical field
* May include multistep processes which requires a fairly detailed knowledge of the specialized area
* Requires extensive on-the-job or previous training and experience
* May require formal occupational training or certification
* Operative / Technician roles will typically operate more complex machinery / processes
Problem Solving :
* Problems are known, defined, and readily apparent
* Issues may occasionally require some fact finding to solve
* Non-routine issues typically escalated to more senior team member or supervisor
* Selects best option from a set of defined procedures / solutions using common sense and experience of similar situations
* Refers to procedures, technical aids, co-workers, and supervisors
Interaction : Impact :
* Supports the achievement of goals through personal effort in own work area
* Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles
* Required to achieve daily and weekly tasks under general supervision with work regularly checked
Accountability :
* Accountable for delivery of own work activities to agreed timescales and quality
* Performance measured against predefined service level requirements or equivalent metric
* Aware of costs and / or service level requirements and expectations
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