PpBe part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO‑LEO integrated global satellite operator. /ppAs a leader in satellite communications, we provide global connectivity solutions that connect businesses, communities, and governments around the world. We can connect you on land, at sea and in the air, and deliver broadcast television channels. /ph3What You’ll Get To: /h3ulliPioneer the future of Space Technology /liliBring connectivity to remote frontiers /liliCollaborate with customer‑centric experts /liliEmbrace cultural diversity in our global team /li /ulh3Why Eutelsat? /h3ullibCommitment to Diversity Inclusion: /b Colleagues from over 75 countries; one‑third of the executive team and 60% of the board are represented by women. /lilibWays of Working That Drive Us: /b “One Team” collaboration, customer‑centricity, respect, and inclusivity. /lilibSustainability at Our Core: /b Balancing social, environmental, and economic growth on Earth and in space. /lilibWork‑Life Balance: /b Flexible schedules and hybrid options to support well‑being. /li /ulh3Who You Are: /h3pYou have general knowledge of IP, LTE and satellite communications, and you’re ready to learn the satellite system and managed platform details. You are a self‑learner, ask questions, enjoy challenges, and can engage in technical discussions with customers. You know how to gain consensus, communicate effectively, and drive real impact in bridging the digital divide. /ph3What You’ll Do: /h3ulliCoordinate technical investigations on satellite connectivity system performance across multidisciplinary teams. /liliAct as an L3 technical escalation point to support services and partners during complex investigations or critical escalations. /liliPerform proactive analysis of system and service performances to identify anomalies affecting performance. /liliEnhance system and service monitoring and reporting to communicate user experience to stakeholders. /liliAnalyze and mitigate early‑life service failures to improve customer experience. /liliMaintain fluid communication with cross‑functional teams on technical investigations and developments. /liliSupport User Terminals and other L3 teams with release processes (preparation, execution, documentation). /liliKeep automation at the forefront of all activities. /li /ulh3What It Takes: /h3ulliResilience and multitasking capabilities. /liliMS or equivalent in Telecommunications or similar. /lili2–3 years of operational domain experience and service support (strong plus). /liliExcellent verbal and written communication skills. /liliExperience with Internet applications, OSI layer knowledge, network troubleshooting (Ping, iPerf, tcpdump, wireshark, traceroute), SSH, scripting, Python. /liliExperience with User Terminal support (VSAT, Mobile, etc.). /li /ulh3What We’d Love: /h3ulliData analytics skills. /liliExperience with radio link layer. /liliKnowledge of Network Monitoring System (e.g. Dataminer, Grafana, Nagios) – strong plus. /li /ulh3Where You’ll Be: /h3pTurin (IT) or London (UK). This role includes on‑call rotation and travel mainly within the EU. /ppThe Eutelsat Group treats the protection of personal data seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of and understand the terms of Eutelsat’s Privacy Policy. /p /p #J-18808-Ljbffr