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Technical customer support - apprenticeship

Casalecchio di Reno
Bosch Rexroth Italia
Pubblicato il 1 agosto
Descrizione

PstrongBosch Rexroth /strong is part of the emBosch Group, /em and is the world leader in integrated technologies for emindustrial automation and mobile machines. /em /ppIt has more than 31,000 employees in over 80 countries. Our mission is to make digitalization and sustainability the main drivers of our business. /ppbr / /ppbr / /ppWe are looking for aem Technical Customer Suppor /emt to join our Customer Care team in our office in Casalecchio di Reno (BO) /pp.In this role, you will assist with various tasksstrong throughout the sales proces /strongs, from thestrong initial stages to post-sales suppor /strongt /pp.You will work closely with both internal teams and customers, gaining practical experience in a collaborative environment /ppbr / /ppstrongWhat you will do:br / /strong /pullistrongPre-Sales Suppor /strongt:br / Help team and sales colleagues with technical studies and customer assistance during the early sales stage /lilistrongPricing Suppor /strongt:br / Preparing quotes and making sure pricing meets customer needs and company standard /lilistrongPost-Sales Suppor /strongt:br / Support customers to ensure a smooth transition after the sale, managing updates and addressing post-sales inquiries and issue /lilistrongCustomer Communicatio /strongn:br / Help in maintaining customers informed and in good relationships by addressing their need /lilistrongCoordination with Plan /strongt:br / Assist in communicating with the production team to make sure products are delivered on tim /lilistrongData and Reportin /strongg:br / Use Excel to analyze data and help create reports that improve customer support processes /li /ulpbr / /ppstrongWhat we're looking f /strongor:br / /pulliInterest in data analysis and proficiency strongin Ex /strongcel. /liliGood communication skills and ability to buistrongld relationsh /strongips with customers and colleagustronges. /strong /li /ulpbr / /ppstrongQualificati /strongons:br / /ppCurrently studying or recently graduatedstrong in Enginee /strongristrongng, Busi /strongnestrongss, Econom /strongics or a related field. Comfortable in both English and Italian, written and spostronguken. /u /strong /ppbr / /ppstronguContract Type:br / Apprentic /u /strongeship /p

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