About AirAdvisor
At AirAdvisor, we are dedicated to ensuring air travelers receive the compensation they are entitled to for flight disruptions. We launched a new service for baggage claims in June 2025 and operate in the EU, UK, and other international markets, focusing on protecting air passenger rights globally. We have processed over 500,000 claims for clients from 221 countries, with a 4.7-star rating from 25,850+ reviews and support in 21 languages (9 more forthcoming this year). We are a fast-growing startup with a vision for international expansion and aim to reach 1 million claims by the end of 2026.
We are seeking a highly skilled Litigation Lawyer specializing in consumer flight claims (typically via small claims procedure) to lead in-court collections and potentially establish a boutique legal firm in Italy. Pre-court collections are managed by a team of paralegals. You will file batches of court cases to collect compensation and/or reimbursement of Out-of-Pocket Expenses (OPE) incurred by passengers and/or recover ticket refunds. AirAdvisor currently handles three types of airline claims: EU261 compensation for flight delays, cancellations, and denied boarding, and three types of baggage claims under the Montreal Convention: lost, delayed, and/or destroyed luggage.
If the law or a judge decides the case unfairly, we would consider escalating this to change the law where feasible. There may be PR opportunities related to court victories and essential legal issues. This is an excellent opportunity for high performers who can self-perform, have strong litigation experience, and are passionate about advocating consumer rights in the airline industry.
The candidate must be free from conflicts of interest (free to litigate claims against different airlines).
Requirements :
* A valid Attorney at Law license in Italy and professional liability insurance.
* A law degree from an accredited institution.
* Experience with small claims, consumer rights, or aviation law is a plus but not required.
* Knowledge of relevant consumer protection laws and aviation regulations is a plus but not required.
* Proven track record of success in in-court collection.
* Strong analytical and problem-solving skills to assess case merits, conduct legal research, and develop effective legal strategies.
* Ability to manage a caseload, prioritize tasks, meet deadlines, and track statute of limitations.
* Experience in automating and standardizing claims management processes to scale up quickly.
Responsibilities :
* Act as the legal representative of AirAdvisor in Italy, handling all legal matters and claims filed within the jurisdiction. If setting up a law firm in Italy were feasible, you would assist in this matter, including corporate structuring and related formalities.
* Pre-court collections and out-of-court settlements.
* Prepare and file batches of approx. 200+ legal new claims monthly in Italian courts against various airlines for the purpose of recovering:
* a) Compensation under EU Regulation 261 / 2004 and/or Turkish SHY Regulation for flight delays, cancellations, and denied boarding.
* b) Reimbursement of out-of-pocket expenses incurred by passengers under EU261 / 2004, and/or the Montreal Convention.
* c) Ticket refunds owed to passengers under applicable legal frameworks.
* d) Handle baggage-related claims, including cases of delayed, damaged, or lost luggage, in accordance with the Montreal Convention and/or Warsaw Convention.
* Respond comprehensively and assertively to airline legal defenses, including substantive arguments and procedural/jurisdictional challenges.
* Lead the enforcement of court judgments, including initiating enforcement proceedings and coordinating with bailiffs or enforcement authorities when necessary.
* Engage in court-led settlement negotiations and represent AirAdvisor’s interests in securing favorable in-court settlements where applicable.
* Maintain complete and accurate legal case files, ensuring compliance with Italian legal ethics, data protection regulations, and professional standards. Conduct thorough legal research and compile best practices for managing recurring legal issues in airline and consumer rights litigation.
* Stay informed about developments in consumer protection law, aviation regulations, EU regulations, and judicial precedents to provide updated legal advice and representation.
* pursue legal remedies including appeals where strategically feasible and advocate for legislative changes when appropriate.
* Support the optimization and automation of claims management workflows, leveraging legal technology solutions, including AI-based tools, to improve efficiency and scalability.
* Identify and propose new civil claims opportunities viable under Italian law with low-value, high-volume potential. Areas may include bank disputes and labor law-related claims, among others.
* Conduct cross-jurisdictional legal research across EU and UK markets to identify precedents adaptable for Italy.
* Represent AirAdvisor in local media and coordinate with the PR Manager to promote public awareness of consumer rights.
* Review and vet content as needed to help build local trust and authority.
* Advocate for passenger and consumer rights within the airline and travel industry.
Soft skills :
* Professional, ambitious, and open to testing AI optimization solutions and new approaches to claims management.
* Self-aware, honest, and able to take responsibility for mistakes while driving continuous improvement.
* Result-oriented with a proven ability to deliver fast and impact the business.
* Independent, able to manage multiple projects with initiative.
* Excellent communication skills to articulate complex ideas clearly.
We offer :
* Remote-first culture with flexible start and end times and a time-tracking system to register working hours.
* Paid Time Off and public holidays to support work-life balance.
* Annual pay review and performance-based bonuses.
* Professional growth opportunities in global expansion and new market entry.
* Dynamic work environment and opportunities to learn how to apply skills in new ways.
* Supportive team culture with smart, passionate, and collaborative colleagues.
* International team spanning multiple countries.
Job Type : Indefinite-term Service Agreement or a B2B Contract.
If you are ready to take on a high-impact role in a fast-growing company, apply now to fight for airline passenger rights globally!
Our Recruitment Process :
* Application screening: If your profile matches our needs, our Talent Acquisition Manager will invite you to an HR interview.
* HR interview: Please research the company and industry and be prepared to discuss your achievements.
* Interview with the CEO: The CEO will discuss your functional experience, achievements, and technical skills in more detail.
Join us and bring LegalTech & TravelTech innovation to the next level!
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