Company Description We are Merkle We are Dentsu Dream Deliver Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognized as a Global leader. Merkle’s heritage in data, technology, and analytics forms the foundation for our understanding of consumer insights that drive our people-based marketing strategies. Our expertise enables us to offer clients content-driven, contextual, and compelling customer journeys and experiences that foster business growth. Our 2000 digital enthusiasts in DACH & Europe Innovating brand building through expertise in Digital Transformation strategy, MarTech Platforms Creativity Data Commerce Mobile Social Media Intranet We are part of the global Merkle brand, the largest within the dentsu group, sharing a network of over 66,000 passionate individuals across 146 countries, making us one of the world’s biggest global media companies. As a full-service & data-driven CXM Agency, we partner with Top 500 companies in the DACH region and Europe. Location Our offices are in Milano and Roma, or you can work fully remote (in Italy) — it's entirely up to you! :) Job Description We are the largest global implementation partner for Pega Marketing and Decisioning implementations with Pegasystems. In this role, you will collaborate with sponsors, business stakeholders, analysts, data governance, analytics, and technical leads to create solutions tailored to business needs. You will also propose your own business and marketing solutions rather than only executing predefined requirements. You will oversee other Decision Architects, ensuring solutions are delivered on time and within budget, following industry-standard project frameworks including: Agile Waterfall Scrum Qualifications Essential: PEGA Certified Decisioning Consultant (PCDC) Deep knowledge of “Next Best Action”, “Always-On” / real-time marketing, PEGA adaptive modelling, and arbitration techniques Ability to design a decisioning framework from scratch Technical, motivated, and collaborative with excellent communication skills and experience working with diverse teams Ability to enforce best practices in PEGA architecture, design, and coding Mentor and train junior team members and stakeholders Ensure adherence to design and development standards throughout project lifecycle Proven leadership skills Fluent in English Desirable: Experience in agile environments PEGA Senior Certified System Architect (PCSSA) PEGA Certified Data Scientist (PCDS) Experience with other marketing/data science tools (e.g., Unica, Adobe Campaign, SAS, R) and willingness to cross-train in PEGA Recent technical qualifications (version 8 or above for PEGA) Additional Information We foster a motivated, supportive environment with flexible working hours and remote options. We value face-to-face interactions, creative brainstorming, and offer amenities like foosball, PlayStation, massage benches, and yoga mats. We also support continuous learning through internal and external training opportunities. We look forward to hearing from you! :) Your contact Mo Kazemi Talent Acquisition Business Partner Merkle - a dentsu company | Dentsu Aegis Network Merkle Global | Merkle DACH & Europe | Careers J-18808-Ljbffr