Novogene is a leading global provider of genomic services and solutions. Leveraging the latest next-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround time to all our customers. We are currently recruiting for a Technical Support covering Southern Europe. This role is highly collaborative and requires drive, organisation, and excellent NGS background. You will work closely with different business sectors and deliver technical support activities to achieve customer satisfaction and business growth. Location: Remote (Ideally at Florence, Rome or Napoli） Job descriptions: Responsible for communicating with sales teams to promote the transformation of business opportunities, completing quarterly and annual