Ph3Creative Operations Manager, Amazon Music Design Creative /h3 pVia Milano, Lombardy, ITALY /p pAre you excited about driving impactful creative programs that elevate the Amazon Music brand and customer experience? Are you driven by the challenge of building and optimizing end-to-end program management frameworks to streamline creative workflows and unlock efficiencies? Do you want to hone your skills in enabling and improving processes alongside a global team of content creators and design experts? If so, the Amazon Music Creative Operations team is looking for a talented, passionate Creative Operations Manager with a track record of strategic program delivery, cross-functional collaboration, and process improvement. /p h3Key Job Responsibilities /h3 ul liSupport creative team capacity planning across campaigns and creative needs /li liHelp maintain creative brief templates and intake processes /li liTrack creative production timelines /li liSupport Creative Directors in workflow management /li liAssist in coordination between internal teams and external partners /li liHelp track creative production costs and budget /li /ul h3Workflow and Process Optimization /h3 ul liSupport implementation of content development workflows /li liMaintain process documentation and knowledge repositories /li liHelp identify opportunities for workflow improvements /liliFollow and promote best practices in creative operations /li liSupport creative production workflows for marketing campaigns /li liHelp maintain creative review and approval processes /li liTrack creative versions and marketing asset iterations /li liAssist in creative resource allocation /li /ul h3Stakeholder Engagement and Vendor Management /h3 ul liBuild relationships with creative and marketing partners /li /ul pWe’re growing quickly and hiring the best talent to drive our creative vision forward. This is an exciting opportunity to join our Amazon Music Creative Operations team as a Creative Operations Manager managing work within our Brand Creative space. In this role, you will be responsible for leading and optimizing key creative programs that span across livestreaming, growth marketing, and product feature launches. You will serve as a central creative operational hub, building the frameworks, governance structures, and cross-functional collaboration mechanisms required to successfully deliver on strategic creative initiatives. /p pThe Creative Operations team is embedded within the overall Design Creative Ops organization, striving and focusing on operational excellence across all business verticals within Amazon Music. The Creative Ops Team is responsible for establishing the end-to-end workflow and standard operating procedures (SOPs) for creative collaboration with all marketing, product, and partner design teams. We set the standard for the process, earning trust with all partners, biasing for action when working within tight parameters, and using sound judgment to make decisions in areas of ambiguity or uncharted territories. Importantly, the Creative Ops also plays a key role in high-level reporting, defining and tracking key performance metrics, and maintaining comprehensive documentation on our operational processes and best practices. Creative Ops partners closely with our counterparts Brand Creative and Brand Strategy to launch bar-raising campaigns, events, livestreams, features, and promotions. /p h3Basic Qualifications /h3 ul liBachelor’s degree, or 3+ years of project management experience /li liExperience and understanding of the workflow within a marketing, production, or creative department or company /li liExperience managing multiple projects, prioritizing, planning, and managing time /li liExperience in English-language communication skills, both written and verbal /li li1+ year of experience in creative production, program coordination, or similar role /li liBasic knowledge of marketing channels and asset requirements /li liUnderstanding of brand guidelines /li /ul h3Preferred Qualifications /h3 ul liExperience in multicultural communication /li liFamiliarity with creative desktop design tools /li liBasic knowledge of creative and marketing technology stack /li /ul pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner. /p pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr