INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.
Customer Service Specialist -Italy
The Client:
- Our client is a European manufacturer and supplier of FMCG products.
Role Overview:
- Manages sales order processing. Responsible for sales order, shipment follow-up and invoicing to support the fulfilment process.
- Managing after sales & service, such as follow-up issues and associated sales activities, by handling and solving complaints.
- Answers and processes customer service phone inquiries.
- Follow-up of action points from annual contracts and