INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Customer Service Specialist -Italy The Client: Our client is a European manufacturer and supplier of FMCG products. Role Overview: Manages sales order processing. Responsible for sales order, shipment follow-up and invoicing to support the fulfilment process. Managing after sales & service, such as follow-up issues and associated sales activities, by handling and solving complaints. Answers and processes customer service phone inquiries. Follow-up of action points from annual contracts and