Ph3Position Overview /h3 pLocation: Rome, Italy /p pType: Full-time, On-site /p pHours: 40 hours per week / 8 hours per day /p pSkills: Troubleshooting, Problem Solving, Help desk ticketing systems, Windows macOS support, Basic Networking /p pDescription: BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time, on-site) "IT Support Specialist" in Italy. /p h3Responsibilities /h3 ul liProvide first- and second-level support and resolve customer issues efficiently. /li liWork with third-party vendors to remediate complex AV-related issues when required. /li liCommunicate clearly and promptly regarding issue status and resolution. /li liMaintain accurate and up-to-date ticket records for all reported incidents. /li liInstall, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized Cisco Jabber applications. /li liPossess basic knowledge of macOS to support Apple PC users. /li liInstall, upgrade, support, and troubleshoot printers and computer hardware. /li liPerform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment. /li liUse diagnostic tools to identify and resolve network connectivity and workstation hardware/software issues. /li /ul h3Requirements /h3 ul liMust hold a valid work permit in Italy. /li liProficiency in English Italian language is mandatory. /li liSeveral years of experience in a similar role are required. /li /ul h3Apply /h3 pInterested candidates are requested to send their English CV, mentioning the position title in the subject line, along with their WhatsApp contact number, as soon as possible. /p pApply here: /p pSalary: Negotiable /p pApply Now! /p pbFahmida Ahmed Tithi /bbr/Junior Recruiterbr/ br/LinkedIn /p /p #J-18808-Ljbffr