Role is onsite at an HPE partner/customer office.
Who We Are
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, to turn insights into outcomes at the speed required to thrive in today’s complex world.
Job Description
HPE is looking for an HPC Technical Consultant with strong experience in Linux system administration and HPC core technologies including compute, networking, storage, job schedulers, and management tools. The main responsibility is to monitor and contribute to the achievement of contractual SLA in terms of availability, stability, and performance.
Responsibilities
* Qualify, analyze, troubleshoot, and resolve incidents with the right level of autonomy and expertise.
* Increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks.
* Work with HPE level 3 support and engineering teams to diagnose complex issues and implement resolution actions.
* Interact with third parties involved in the overall HPC solution: Red Hat, AMD, Intel, Nvidia, SchedMD, etc.
* Collaborate with Customer sysadmin and support teams.
* Manage the customer relationship, including verbal & written communication.
We Are Looking For An Experienced IT Professional
* Expert-level knowledge and willingness to learn.
* Understanding, at a detailed level, all architectural dependencies of technologies in the customer’s IT environment.
* Analytical mindset.
* Committed to deliver the service as expected by the Customer, and to meet contractual SLA.
* Good at partnering, innovating, and continual improvement.
* Able to speak Italian and English, with good verbal and written communication skills.
Your Technical Skills
* Strong Linux system expertise with good experience managing distributions (Red Hat, …).
* High Availability clusters.
* Strong knowledge of HPC systems and underlying components.
* Parallel filesystems (Lustre, GPFS, …).
* High‑speed network (Infiniband, OmniPath, Slingshot, …).
* DevOps tools: Ansible, Git, Puppet, Bash or Python scripting, …
* Parallel computing and development software stacks.
* Big Data databases: Elastic/OpenSearch.
* Monitoring tools and dashboards: Prometheus, Grafana.
* Docker containers, Kubernetes.
We Offer
* A competitive salary and extensive social benefits.
* Diverse and dynamic work environment.
* Work‑life balance and support for career development.
* Access to professional development programs and career advancement.
Equal Employment Opportunity
HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions are made on qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers in an inclusive environment where we can continue to innovate and grow together.
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