Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves. By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent. To go further, with Dior. Reporting to the Retail Manager, the Counter Coordinator act as the ultimate leader and brand ambassador of your counter and represent Parfums Christian Dior in the market. You are responsible for the management of your Counter maximizing performance and ensuring exceptional level of service. Your passion and embodiment of the brand will enable you to contribute to the broader development of the business while ensuring your continuous personal and professional growth. RESPONSIBILITIES Achieve retail sales targets and contribute to store and services KPIs on a daily basis Have a comprehensive and omnichannel vision of the business (master KPIs, identify key drivers and opportunities) Continuously assess counter performance, develop and implement action plans to improve results and generate sales on all channels Set realistic individual KPIs for your team Gather & report market and competition trends and identify opportunities for commercial development Report on a weekly basis store performance to Retail Manager Ensure visual merchandising guidelines are applied to the highest standard Educate customers on the Dior brand and on Dior products building a strong customer loyalty and developing the customer database of the counter Manage relationships with the retailers and report to Retail Manager if any issue REQUIREMENTS The candidate has a strong previous retail experience in the luxury and / or beauty industry Previous experience within stock management and all procedures is a plus Knowledge of omnichannel, client experience and interest on new digital tools/services Trustworthy, acting with honesty Have a genuine passion for beauty, fashion and/or luxury Fluent in English is mandatory Candidates are invited to read the privacy policy pursuant to art. 13 of the General Data Protection Regulation n. 2016/679 (GDPR) available at the following link: https://outside.lvmh-pc.it/downloads/LVMH_INFORMATIVA_PRIVACY_CANDIDATI.pdf J-18808-Ljbffr