Stone Island is a defiantly independent community. Since our founding in ****, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass The Role: Full Time Client Advisor with a Fixed Term Contract in Rome. At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a Tempo pieno Client Advisor with a Fixed Term Contract to join our team as soon as possible in Rome. The Day-To-Day: Ensures excellent customer service and maintains the quality standards required by the brand; Acts as a brand ambassador by representing its image within the store; Welcomes, advises, and assists in sales to international and local customers; Presents the Stone Island universe by detailing its collections; Provides personalized advice by meeting the expectations and demands of customers; Keeps the store and the stockroom organized, receives goods, and prepares returns at the end of the season; Contributes to ensuring that all delicate situations related to customer complaints and sales processes in general are handled appropriately. Key Qualifications: Experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses - Experience in Luxury and Contemporary Retail environment is a plus; Has an understanding of key performance indicators (KPIs); Service-oriented, team spirit, ability to work independently; Reliability, punctuality, flexibility to work weekends; Fluency & sophistication in Italian and English; an additional language spoken fluently would be a plus; Openness to new technologies. Our Shared Values: At Stone Island we aren't led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation. Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees. J-*****-Ljbffr